Having a nightmare!

Hi, I hope someone can give me some advice as to what im doing wrong.

Just purchased a ciggi super tabletop tubing machine :-

[link]

Sharrow tubes and auld kendal gold tobacco. Now Ive let it dry out as im new to this. So Ive tried a few amounts of tobacco and no matter how much or little I put into the chamber when I crank the handle to about 3/4 the cigarette gets pushed off the nozzle and is stuck hallway on the metal spoon. So I end up with a cigarette with a bit of tobacco in the middle but nothing on either side.

Its driving me crazy because even if I put in barely any tobacco it does the same so its not over stuffed.

Ive used the smaller tubing machines before like the rizla one with no problems.