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Lil' Brown Smoke Shack (LB, LBSS)

They have a pretty good selection of brand name tobaccos at prices that are hard to beat. Their tube selection and prices aren't bad either. Shipping is 8-$10 (depends on order total). If I order before their UPS pickup I get my order the next day (UPS ground, same state). They shipped a wrong item once (out of 10 orders) and UPS picked up the return and delivered the correct replacement item the next business day. I switched to Tobacco General when they could no longer ship tobacco to my state.

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$25 off $75 purchace at Lil' Brown

Posted by Dave L on Saturday, 21-Jan-2012

Use promotion code HappyNewYear25 to get $25 of any order of $75 or more through 4/28/2012.

They're also offering free ground shipping on all online orders placed during the month of January.

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Re: $25 off $75 purchace at Lil' Brown: Posted by G on Tuesday, 24-Jan-2012
Thanks Dave!
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Re: Lil' Brown Smoke Shack (LB, LBSS): Posted by David on Wednesday, 13-Feb-2008
Have ordered three times from this place. Out of the three orders I have had one slight mixup on some tubes. A mixup which I can easily understand what happened. I had ordered one unit of five boxes of tubes & only got one box of tubes.
I called them & spoke to a very plesant lady. As she was reading my order off to me she came to the tubes & told me the problem before I told her. Take it this might not have been the first time this has happened?
The problem was quickly taken care of ( same day ) & the rest of my tubes were on there way to me no questions asked. Such a well handeled response kind of spooked me. But all is well.
The tobacco is fresh, no tube problems & has always shipped the same day to Ohio.
This one mistake will not stop me from buying from this place. In fact the way they handeled the one problem makes me want to buy from them even more. Always use my credit w/ no problems & all items are in perfect condition.
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Re: Lil' Brown Smoke Shack: Posted by Joe Camel on Saturday, 12-Jan-2008
I couldn't wait to order again. I just had to get the Top-O-Matic and try some other tubes etc. I love the Top-O-Matic by the way. My hand injectors work fine but the Top-O-Matic consistently makes a better stick.
The order was complicated, I ordered several items, 1 of this and that, and I received everything I was charged for / ordered, with the exception of a couple ashtrays. I was not charged for the ashtrays so assume they are either out of stock or discontinued.
They shipped the same day and it took UPS 7 days to reach Florida from Washington State. Which is excellent.
Everything is in perfect condition and once again I am very pleased.
If you haven't tried Lil' Brown lately you owe it to yourself to give them a try.
With all the supplies I currently have it will be a few months now, but my next order will be from Lil' Brown.
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Re: Lil' Brown Smoke Shack: Posted by Joe Camel on Friday, 28-Dec-2007
I just received my first order from LBSS and am very pleased. I just had to open up everything and give it a try (I ordered 3 different brands and have already picked my favorite). It's all good stuff. Nothing is old (like it is at the local store) and they have a lot more choices than locally. I suspect they have quite a bit of volume. To me that says they have a lot of loyal customers. My next order will be with LBSS. I'm already starting a list but it'll be a couple of months before I need to order. They shipped out the same day as I ordered and the outer box is in perfect condition as is the contents. It's a couple days after Christmas and it took ten days (not week days) to receive my order, all the way from Yakima to Florida so that's pretty fast shipping, especially considering the holidays. I only mention that so others will know to allow time for shipping, it's not a complaint. If not purchased locally, you have to allow for shipping times no matter who from or what you order. Like I said before I'm very pleased with LBSS.
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Lil' Brown COD/Free Shipping

Posted by Dave L on Saturday, 21-Jul-2007

"We can not process credit cards at this time." There's no indication of time-frame, i.e. for how long. As compensation, they are offering free shipping on cash (cashiers check or money order) on delivery orders.

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Re: Lil' Brown credit cards

Posted by Dave L on Thursday, 16-Aug-2007

Looks like the problem has been resolved (the 'no credit cards' notice has been removed).

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Re: Lil' Brown credit cards

Posted by Bob on Monday, 20-Aug-2007

Credit card issue is not fixed. When you checkout, it says they will only ship COD. Doesn't work for me, because I work for a living, and can't sit around at home waiting for packages.

Anyone know a cheap source for McClintock light 13oz.?

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Re: Lil' Brown credit cards

Posted by BOB on Wednesday, 22-Aug-2007

Well...it accepted my credit card finally Monday night. I paid (and was charged) for 2 day shipping, as I'm almost out of tobbacco. I expected delivery tommorow.

Got a tracking email today, it shipped UPS GROUND, and expected delivery is the 29th. I will be out by Saturday, Great service...

This is the second time I have ordered from them, and last time they screwed up my order, by not shipping some papers. That's probably my last order from them.

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Re: Lil' Brown credit cards

Posted by Bob on Thursday, 23-Aug-2007

So now I see from checking my credit card balance, that they charged me $10 more than it stated on the website when I was checking out, and in the email confirmation they sent.

So I called, and they say there is nothing that can be done, it's an extra shipping charge, that does not show on checkout, or in the email. Fraud? I think.

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Re: Lil' Brown credit cards

Posted by Dave L on Thursday, 23-Aug-2007

Is it because the package was shipped 2nd day and weighed between 11 and 20LBS ($27 total for shipping)? [link]

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Re: Lil' Brown credit cards

Posted by Bob on Thursday, 23-Aug-2007

I know why they charged it, my issue is that this charge was not shown at checkout, nor any notice that shipping charges may be higher. I should not have to read a vendors entire website to find out real shipping costs, it should be clearly shown on checkout.

When I hit submit order, I am agreeing to pay the amount shown, not a higher amount.

And of course it did not ship second day.

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Re: Lil' Brown credit cards: Posted by Dave L on Thursday, 23-Aug-2007
There's a 'shipping' link in their main menu. While I agree that its not a great setup (I imagine most of what they ship is flat-rate ground), the first line below the total on the checkout page is:

(*) UPS 2nd day rate of $17 ($25 for Hawaii and Alaska) applies for boxes up to 5lbs. Standard rates based upon box weight with origination from Zip Code 98903 apply thereafter.

If it didn't ship 2nd day, I'd do whatever it took to get the extra $20 credited to my card.
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Re: Lil' Brown credit cards

Posted by Dave L on Thursday, 23-Aug-2007

Their credit card issues are explained on the checkout page:

Please NOTE: Due to heavy restrictions on online tobacco transactions we were forced to find an international processor. Therefore your credit card or bank statement will show your order is a charge from "Edelweiss" instead of Lil' Brown Smoke Shack.

Also note that for your first order with this processor, your bank may put a hold on this payment because it is collected from an international location.

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Re: Lil' Brown credit cards: Posted by Smokin n Jokin on Thursday, 23-Aug-2007
Sounds like it might be about time to start stockpiling tobacco.
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Re: Lil' Brown credit cards

Posted by Dave L on Tuesday, 04-Sep-2007

The international processor got nixed by Visa/MasterCard and they are back to COD which is $9 for flat-rate shipping.

"How to pay:
We will ship your order C.O.D. This means Collect on Delivery - NOT Cash on Delivery! You may pay by personal check, cashier's check or money order.

Note: this payment method is only temporary. We will be able to accept credit cards online very soon."

The guy I talked to made it sound like the later may be wishful thinking.

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Re: Lil' Brown credit cards: Posted by Fred on Tuesday, 04-Sep-2007
I emailed LiL Brown the link For Bill Me Later so we will see if they check into the service.

[link]
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Re: Lil' Brown Smoke Shack: Posted by stuffitall ken on Saturday, 14-Jul-2007
As long as Bruno the steroid infested packer don't pack your stuff and it shows up damaged from such, great prices and service so far. Still keeping fingers crossed.
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Re: Lil' Brown Smoke Shack: Posted by The Ol'Sarge on Thursday, 28-Jun-2007
For me it was about 6 or 7 orders before they screwed one up. I pretty much order the same thing every month. For whatever reason the filler replaced a 16oz bag of Gambler with some Farmer's Gold Light.

Short version. I called three times to get the order fixed, after a week I called the 4th time and spoke with a supervisor. She not only sent out the missing Gambler but some freebies also. I don't remember her name but she kicks butt.
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Lil' Brown Smoke Shack (LB, LBSS)

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